managed mvno, your total outsourced MVNO solution

you focus on your business and we manage the MVNO. gain all the advantages of being a MVNO whilst emveno manage the platfrom and processes. win win for all

create, innovate, delegate, dominate

we are committed to offering a full suite of managed services, so our clients can have the full turn key solution to their managed MVNO requirement. this allows our customers to focus on core business whilst outsourcing of the managed MVNO core requirements via our managed services offering, and still being able to capitalise on the mobile growth phenomenon.

the emveno centre of excellence has assembled industry leaders and forward thinkers across all elements of the MVNO market to aid and assist the launch of managed MVNO’s. our team specializes in business and operations consulting for those wanting to entre the MVNO space. We offer a wide variety of end-to-end consulting solutions, from marketing, pre and post launch strategies, research and development, productizing, distribution, handsets and financing, compliance and regulatory consultation, infrastructure management, and customer care centres.

consultation

use our decades of experience in the SaaS, ICT and telecommunications industries.

let our export team assist you in understanding your customs in the use of sophisticated business analytics produced through our platform. with this information we can work together to formulate strategic plans based on your customers behaviour and produce a quality product.

strategic planning using precise business analytics are key to success

marketing

you have done the hard work to get that customer, make sure we now keep them.

our intuitive platform provides you with analytics on all aspects of your customers. this enables you to target market and produce customer specific promotions and product campaigns that retain your current customer base and encourage significant growth.

 knowing your customer will always deliver success

research & development

with our philology to ensure that all aspects of our business is at the forefront.

continued research and development of our platform and its modular components is a major focus and imperative to our success.

with those constant improvements and the continual enhancements that we make to our mobile applications, ensures that you as a partner are also ahead of the rest.

constant improvement and enhancements are imperative to any success

operations

when partnering with emveno we manage and maintain all components of your individually branded billing platform partition, chosen service modules and enhanced mobile applications.

we manage, co-ordinate the internal and external departmental relationships

we help our customers improve performance in key operations and in turn improve their competitive capabilities

use our back of house expertise, so you can focus on your success

essential managed service, customer care

nothing says you care more about your customer than your customer care

the emveno outsourced call center can help your new managed MVNO establish a high-performing inbound call center, delivering excellent telephone, e-mail, and instant-messaging services to your customers every day, all-year-round. whether your company needs five, twenty, or more than fifty bi-lingual customer service representatives to handle technical support, product/service inquiries, order taking, and other services, our outsourced call center is the right for you.

we understand what is required for your customers via our managed MVNO and we have the extensive experience in setting up and operating inbound contact centers that handle one or more of the following tasks:

  • technical support/troubleshooting
  • order taking and order processing
  • sales campaigns
  • customer retention projects
  • overflow calls from other in-house or external call centres

when you outsource you customer care needs, we see ourselves as a part of your business, and we fully understand that our work for your company is a crucialpart of your customer-service strategy. customers matter

get in touch with us

to see how emveno's managed services can assist in the planning, launch, post launch and ongoing management, please contact via the from below or call us now. we know customers matter.





sign up for our newsletter