MOBI-bill, the full turnkey B/SS, O/SS, CRM solution for the MVNO/Mobile industry

MOBI-bill is a global, scalable, real time MVNO billing solution for postpaid/prepaid consumer and business services, global roaming, Wifi calling, M2M, Internet of Things (IoT) providers. MOBI-bill lives inside the cloud which offers a fully redundant and DMZ MVNO billing solution, that can used and accessed globally with multiple carriers. emveno's MOBI-bill is a full turnkey solution for MNO's and MVNO's wanting a dynamic proactive approach to your customer needs instead of the reactive systems currently available. it has a rich feature set product suite with intuitive backend process to cater for the full customer life cycle and allows for new go to market products/plans to implemented in hours instead of months with traditional billing systems. With an inbuilt real time simulator, you can test your plan configuration as if real world environment prior to any commercial launch, to ensure the success of any new product launch and reduce any revenue leakage.

MOBI-bill capabilities

for simplicity, to explain the MOBI-bill, we have separated its capabilities overview into the 6 major business unit components to help you understand the features and benefits to each area of your business:

MOBI-bill, revenue matters

MOBI- Financial Management – complete payment tracking and processing, mapping correspondence between payments and consumed services, managing credits and debt collections, calculating costs and taxes. Integrated functionality supports customer information, product and service data, pricing models and combinations, billing configuration data, billing cycles, event triggers, bill delivery, audit settings and data archiving parameters.

MOBI-Financial Management offers;

prepaid and credit limits

fully tax compliant

automated invoicing

dunning credit process

account hierarchies

flexible payment scheduling

MOBI-ops, supply matters

MOBI-operations – aggregates usage and real-time data records to centralize control, improve reporting and optimize cash flow. Managed redundancy, disaster recovery and business continuity give you risk-free agility without the prohibitive price tag. integrates into existing operational systems seamlessly to mitigate any internal operational change management

MOBI-ops Functionality offers;

comprehensive on boarding process

billing as a service

multiple plugins

integration API’s

diameter solutions

event and CDR processing

MOBI-SM, sales matter

MOBI-Sales & Marketing –  enhance your sales and marketing effort with customer information that is integrated within our customer relationship management system to deliver flexible consumer targeting and collaboration opportunities. intuitive  deep business and market intelligence, to know your customer and target market better

MOBI-Sales & Marketing offers;

complex Product Pricing capability

bundles, Packages, and Plans

special Pricing and Promotions

leverage our extensive industry and product knowledge

comprehensive customer product and usage analytics

full customer analytics based demographic and geographical

MOBI-CRM. customers matter

MOBI-Customer Relationship (CRM) – a fully integrated platform that tracks and captures customer activity means your customer service team is always on the ball. Deliver outstanding customer service and concern resolution with MOBI.

MOBI-Customer Relationship Management offers;

full customer transaction date & time tracking

social Media Monitoring

secure encrypted customer details

internal and external sales administration

customer retention monitoring functionality

full account and service information

MOBI-care, agent usability matters

MOBI-care provides a single window, single view for the Customer Care Agent (CCA) to address any activity or query pertaining to subscribers. a customer calling online has to go no further to address any issue related to the service. the CCA even has access to bill images and CDR history through that single window.

MOBI-care offers via a single window;

subscriber Registration

customer inquiry

customer complaint

customer tracking

customer feedback

emergency service

MOBI-pan, performance matters

MOBI-pan, Performance Appraisal of Networks, offers a robust and flexible menu-driven reporting facility. reports on a daily, weekly, and monthly basis, on key statistics, help the network operator to consistently monitor under or over-utilization of network resources, call pattern distribution, quality of service, etc.

MOBI-pan offers via a single window;

network profitability ratio analysis

call-key statistics module

channel usage analysis module

comparative ratio analysis module

BSS subsystem planning module

ease of use, minimum training required

MOBI-platform, deep dive

the MOBI-platfrom deliverables

Integrated platform, Multi-carrier options, SaaS, Global cloud solution, Exportable data, XML, B2B output, API integration, Risk Mitigation, Disaster recovery infrastructure, Global redundancy, Management reporting, Export data to CDR, CSV formats, Diameter Solutions, Usage reports (fixed line, mobile, data), Secure app delivering mobile reporting feed, Business process optimisation, Compliant with industry regulations, Comprehensive on-boarding project management, Change management controls and support, Work flow management, Track resolution and escalation process, Log and manage service faults, Improve contact centre efficiency, Ordering and provisioning, Integrated one touch service ordering, Seamless Tier 1 carrier integration, Coverage maps, service qualifications, Automated service creation and activation, Service management, Full service activation, Service monitoring, Session management and control, Service usage analysis and graphing, Service authentication, Sales administration, Role-based task allocation, Customer notes and audit history, Automatic letter and SMS generation, Credit control mechanisms, Order management, Marketing, Competitor Market Analysis & Comparison, Customer segmentation, analysis and reporting,, Promotion and discount functions, Scheduled customer communication, Brand application to system interface, invoice artwork, email headers, Advanced plan construction, Full customisable functionality, Configurable pricing, plans and bundling, Discounts by service, value or %, Recurring and one-off fees, Invoice management, Real time rating for on demand billing, Price Simulator, Invoice production (paper, email or online), Detailed usage format, Bulk emailing, printing or payment processing, Payments and collections, Automated dunning and collections, In-built credit vetting and fraud protection, Branded customer portal, User registration and login access, Intuitive, ‘self-service’ system, Update details, place and track orders, view and pay bills, request plan changes, e-support, Training and support, Complete system manuals and documentation, System training sessions, Mobile Data Management, M2M Solutions, Diameter Solution…….plus many more

your mobile business at your fingertips, anywhere globally

Deep Business Intelligence, Customer Relationship Management, Converged Post & Prepaid Billing

Automate Service Creation, Dunning Credit Principles, Market Intelligence, SaaS, Private Cloud,

Revenue Assurance, Fraud Detection, Real Time Rating, Active Service Monitoring

Payment Solutions, Mobile Data Management, M2M solutions scaleable.

get in touch with us

to see how emveno's MOBI-bill can enhance, expand and differentiate your mobile offering with infinite possibilities, please contact via the from below or call us now. we know what matters.

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